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Terms and Conditions

Estimates calculated based approximately on the time and materials it will cost to make your design

Estimates are accurate to within +/-15%

Final Garment Artwork is a 2D representation from which Dulcima will interpret an accurate physical garment design

Quoted figure is precise and includes:

• Design Chat communication – up to 2 months
• Final Design Art sheet – 3 hours
• Final Design corrections – 1 hour
• Fabric research and sourcing (internet-based) – 4 hours
• 2-4 fabric samples
• Measurement appointment in studio/via Zoom – 30 mins
• Dress fitting appointment in studio – 45mins
• All material costs

• Your postage and packing option

• Number of hours stated spent:
  • Preparing fabric (shrinking and/or steam press)
  • Bespoke pattern drafting and cutting
  • Bespoke Toile construction
  • Fabric marking and cutting of unique pieces
  • Bespoke garment sewing construction
  • Hand detailing and garment finishes

PRICING STRUCTURE

Deposit = £350 to be paid before Design communication commences

1st Payment = a third of Quoted figure after deposit amount has been deducted

2nd Payment = equivalent to 1st Payment

Final Payment = remaining third of Quoted figure plus any outstanding additional charges

– Payments can be divided into 5 overall payments instead of 4 (if requested)

SUBJECTIVE ADDITIONAL CHARGES

• Additional fabric samples – £ subject to time spent sourcing fabric, choice of fabric and supplier
• In-person fabric shopping trip – £25/hr
• Design Chat communication exceeding 2 months – £18/hr
• More than 1 round of Final Design corrections – £25/hr
• Aesthetic changes made after Final Design has been confirmed – £25/hr
• 2nd Fitting in the instance customer changes have been necessary – £60
• Changing scheduled appointments with less than 24 hours notice – subject to circumstance
• Not attending scheduled appointments – subject to circumstance
• Alterations of +/- 15% change in measurements (equivalent of 2 UK dress sizes) – subject to circumstance

REFUNDS

Worked hours cannot be refunded

Material costs cannot be refunded after purchase

COMMUNICATION

If I do not receive required information from you within 14 working days, your job is subject to cancellation

Internal pieces and structuring of your design can potentially be cut from matching, unobtrusive, upcycled remnants unless you opt out

ADVISORY

Depending on your design, a separate fabric steamer/steaming service may be required for day of wear!